This privacy policy for Awesome Holidays Nepal (“we,” “us,” “our”) describes how and why we might collect, store, use, and/or share your personal information when you use our services, such as when you:
- Visit our website at https://awesomeholidaysnepal.com/
- Interact with us by sending your inquiries, booking our trips or tours, and communicating with us regarding treks.
Please read this policy carefully to understand how we handle your data.
Information We Collect
We collect personal information that you voluntarily provide us to deliver our services, ensure the smooth operation of your travel, and upgrade our website’s functionality. We collect the following types of information:
Personal Information: We collect your personal information, such as your name, email address, phone number, passport details, contact information, and so on, when you use our website, make a booking, or subscribe to our newsletter.
Payment Information: We collect and process your payment information, including credit card details, billing address, and booking history, in accordance with the law and industry standards.
Automatically Collected Information: When you access our website, certain information is automatically collected, which helps us improve our website and enhance user experience. Such information includes your IP address, browser type, browsing activity, and device information. These data are collected through cookies, tracking technologies, and when you fill out forms on our website.
Use of Your Information
We use the information collected to provide services, manage bookings, and ensure compliance with legal obligations. We use your data specifically for the following purposes:
- To provide services: We use your personal data to arrange your travel, confirm reservations, and communicate with you regarding the bookings.
- To process payments: We use your information to process payments securely through reliable payment systems.
- To provide Customer support: The contact information you provide helps resolve your issues, respond to your inquiries, and provide customer care services.
- Marketing and Communications: If you consent, the information will be used to send promotional offers and newsletters and provide travel updates. You can also choose to unsubscribe from our communication channels if you do not want it.
- Legal Obligations: We may use your personal data whenever necessary to comply with applicable laws and to protect our rights, safety, and those of customers.
How We Share Your Personal Data
We take your privacy seriously and do not share, sell, or trade your personal information with third parties. However, we do use the date you provide in the following situations:
Service Providers: Third-party providers that assist us in efficiently operating our services, such as travel partners like airlines, hotels, payment processors, and customer service providers, might have access to your data. However, these service providers are legally bound and authorized to handle only the information required for specific functions.
Legal Compliance: We hold the right to disclose your data to comply with the law, any legal process, or government request, as required to protect our rights, property, and safety.
Data Security: We implement appropriate security measures to protect your personal data from unauthorized disclosure. These measures include encryption, firewall protection, and server security protocols to prevent unauthorized access to, disclosure, destruction, or alteration of your data.
Your Rights and Choices
You have the right to access your personal information, request the correction of your data, or request deletion of your information, except for the retention of a few for legal obligations. You can also choose to deny marketing communications from our website by unsubscribing to emails or reaching out to us directly.
Cookies and Tracking Technologies
Our website uses cookies and related technologies to elevate your experience, track user traffic, and understand visitor usage. You can manage cookie preferences from browser settings; however, you must be aware that disabling specific settings can affect the efficiency of certain website functionalities.
Data Retention
We retain your personal information as long as necessary to fulfill the purposes of this collection, such as accounting, reporting, or any legal requirements. We will securely delete or anonymize your data when we no longer need it.
Changes to the Privacy Policy
We, “Awesome Holidays Nepal,” reserve the right to change this privacy policy anytime. Any changes made to the policy will be updated on the page; hence, we request you to check our privacy policy page to stay updated on periodic changes.
call an expert at: